Assist customer to understand all products and perform demo for various field applications.
Install and configure system and perform troubleshoot on process and resolve issues.
Provide technical support to customer and configure services.
Develop and maintain documents for designs and application notes and provide updates.
Analyze customer requirement and ensure product meet customer requirements appropriately.
Coordinate with Research and Development team, identify issues and resolve same.
Administer various field applications for customers and provide support to engineering software.
Perform troubleshoot on controller issues and perform tests on bugs.
Develop and determine various product features, perform tests and prepare documents for same.
Participate in technical meetings and prepare training programs for subordinates.
Manage and update database for customer information.
Assist Quotation Manager and design appropriate proposals.
Participate in various training programs.
Design and execute development tools for various components.
Analyze applications and recommend expert advice for same.
Maintain knowledge on industry trends and resolve all design issues.