Prepare policies, strategies and best practices for customers like professional services strategy, contract administration, resource schedule, contract administration, strategic account planning and software or sales operations.
Develop and prepare strong customer relations ensuring ””Customers for Life”” relationship.
Head responsibility to attain company Bar of Excellence as highest level of client satisfaction for all customers.
Lead and direct technical expert in entire pre-sales qualification.
Develop technical architectural design, plans and strategies with an emphasis on data management and storage to deliver in engagement.
Develop SLAs and RFPs to address existing and evolving customer requirements.
Develop and explain solutions on basis of customer’s strategic business and technical requirements.
Supervise design and development of technical content explained in statement of work.
Design company solution and assist customization, installation and integration of solution.
Develop technical architectural and implement design documents along with perform with project management to prepare implementation plan.
Perform closely with project management to explain project schedules and deliverables.
Identify and influence organization and partner resources to satisfy technical needs plus objectives of implementation.
Provide technical leadership throughout execution of an engagement.
Involve in customization, installation and integration of organization solution.
Head responsibility to share information as well as best practices with others.