Engagement Manager Responsibilities and Duties

Posted in Job Responsibilities

Control multi-phase, multi-dimensional, multi -resource projects from start till end to conclude maintaining high customer satisfaction.

Prepare timeline estimates, resource requirements and detailed project plans.

Perform in compliance with operational aspects of the consulting practice.

Ensure contractual commitments delivery.

Ensure compliance with Project Management Office (PMO) delivery and risk mitigation standards.

Monitor and manage estimates to integrate new constraints.

Maintain effective communication with project teams and customers.

Partner with legal, sales and internal application security subject matter experts to achieve customer and Microsoft objectives.

Acquire and resolve key issues upon escalation.

Manage and resolve encumber delivery issues.

Implement strategic market development activities for key vertical markets, customer groups.

Report sales activity and analysis of activity and pipeline in CRM system.

Manage commercial parameters profitability, billing rates.

Involve in business development activities, providing product and technical expertise.

Develop and maintain relations with large, multi-tiered customers and agencies throughout customer life-cycle.

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