Collaborate closely with support engineers in troubleshooting and resolving problems.
Interact with customers regularly to find out user experience.
Develop standard procedures for field testing tasks.
Evaluate operational performance and recommend improvements if needed.
Test the prototype product to determine its acceptability and recommend modifications if required.
Ensure all test records are logged and available for future reference.
Maintain testing equipment and supplies in safe and good working conditions.
Assist product development, production and marketing activities.
Write test proposals for sufficient test coverage.
Record test results accurately.
Conduct the product tests to predict performance or maintenance issues.
Identify failures and develop efficient solutions to minimize the failure rate.
Perform root cause analysis to determine reasons for product failures and develop corrective actions.
Perform product verification and validation tests before delivery.
Document all issues and corrective actions accurately for future references.