Provide excellent customer support for back office operations to all customers.
Manage work as chief support specialist for expiring options and future for financial operations.
Administer and analyze all client activities and member data and assist to resolve complex issues for trade sources, and non clearing organizations.
Supervise production process and maintain file for all position transfers.
Supervise and process inbound and outbound data transfer and balance all related information.
Ensure compliance to credit policies and procedures for constant management of collection matters.
Supervise all accounts for past due customers, monitor request payment through email and telephone.
Manage all communication with collection agencies when required, prepare and submit cash receipts to customer accounts on daily basis.
Prepare and maintain records of all bank deposits, generate and submit customer invoices efficiently.
Collaborate with Director of finance operations and other departmental heads to assess fiscal year proposals.
Provide thorough financial information on projects and programs that include reporting and project setup.
Develop and manage monthly executive reporting packages and prepare yearly budget documentations.
Analyze and resolve all anomalies for internal customers and manage all communication for same.
Provide different analysis to budget and assist to prepare departmental financial reporting.
Assist in business review process for HR department.