Monitor exercising customers and provide fitness assessment and feedback.
Offer personal training and fitness education according to customer’s health needs.
Provide personal training and prescribe workout programs for customers.
Develop workout programs and health promotion programs according to company standards and safe industry practices.
Assist customers in safe exercising and proper body alignment.
Address customer complaints and questions promptly and professionally.
Refer customers to in-house fitness professionals including Spa Therapists, Exercise Physiologists, and Health Professionals when needed.
Provide excellent customer services according to company standards.
Report any safety hazards and unsafe practices to management promptly.
Maintain fitness center clean, safe and organized.
Ensure that fitness equipment and tools are maintained in safe and good working conditions.
Instruct correct fitness methods and lifting techniques to minimize the chances of injury.
Conduct fitness classes to meet the physical abilities and interest of customers.
Adhere to operating procedures and regulations of fitness facility.
Report to management in need of fitness equipment maintenance and repair works.
Motivate customers to continue exercises and help make healthy choices.