Greet guests with courteousness and pleasantness.
Be attentive to guests’ needs and respond promptly.
Maintain and manage proper use of all banquet equipment.
Resolve guest complaints promptly and satisfactorily.
Ensure cleanliness and neatness of all serving areas.
Ensure personalized service to guests.
Set tables and dinner sets.
Escort guests to the dining area.
Manage traffic flow of guests in room.
Ensure VIP treatment to each guest at the banquet.
Implement best standards in serving guests.