Cafe Manager Responsibilities and Duties

Hire, train and guide store employees in delivering excellent customer service.

Assign rules and responsibilities to employees for operational effectiveness.

Develop action plans for the team to meet operational and organizational objectives.

Adhere to employee wage and hourly laws.

Ensure that store in maintained according to sanitation and cleaning standards.

Obtain customer feedback and make appropriate business developments or changes to meet customer needs.

Monitor and manage store staffs by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve operational performance.

Identify and address issues in store performance.

Develop strategic and operational plans for managing execution and measuring results of store.

Schedule regular meetings to discuss about business development opportunities and any issues.

Communicate clearly with all employees to ensure effective store operations.

Maintain store environment clean, safe and inviting for customers.

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