Research user requirements as well as process websites flow.
Execute usability research for both online as well as in field.
Provide recommendations for enhancement as required.
Conduct expert proposed online solutions reviews.
Review leveraging before experience to correctly predict user difficulty plus frustration areas.
Develop and prioritize recommendations on basis of evidenced-based findings.
Ensure to execute activities as user advocate at every organization level.
Perform as user’s voice while product design sessions.
Contribute actively to User Experience Research knowledgebase through sharing data plus reports with product, UX, development and various teams.
Perform closely with user experience director to maximize institutionalization of user-experience research throughout organization.
Design and perform user research for software and hardware of services and mobile phones with representative users.
Utilize extensive tool box of quantitative and qualitative procedures preferred inclusive of field research.
Perform as key person on different concurrent user research projects.
Design and implement user research studies as well as usability tests from scratch.
Record as well as publicize user research outcomes in steady manner.