Group Manager Responsibilities and Duties

Supervise a team of professional in assigned group to achieve business goals.

Develop or improve business strategies to maximize revenue.

Maintain profitable relationship with existing and potential customers.

Ensure that staff stays up-to-date with business and product knowledge.

Evaluate staff performance and provide appropriate feedback.

Organize trainings for staff in their assigned job responsibilities.

Monitor and manage operational expenses within allotted budget.

Motivate and supervise staffs to meet departmental goals.

Assist in interviewing, hiring and training new candidates.

Ensure that team follows company quality and service standards.

Determine staffing needs and develop work plan based on work volume.

Participate in employee retention and termination activities.

Prepare annual budget and review business contractual agreements and financial statements.

Evaluate current business processes and recommend improvements.

Enforce employee discipline and safety standards.