Key Account Manager Responsibilities and Duties

Provide best service and optimum product every season from sell-in to sell-thru.

Coordinate and develop product presentations based on seasons.

Attain quarter sales goals and categorize as mentioned by sales director.

Manage and monitor account level P&L for target requirements delivery.

Prepare marketing plans commensurate to seasons supporting key initiatives.

Forecast account as seasonal and order proactively book management.

Analyze sales regularly to manage life cycle of product, inventory models and selling rates.

Supervise rival’s performance and activities and implement strategies.

Participate in national and regional sales meetings along with trade shows as required.

Upgrade and maintain complete organization knowledge and product and services familiarity.

Manage current business and produce profits from new business for assigned accounts.

Conduct market analysis and evaluate competitor’s practices and market status.

Ensure excellent customer satisfaction working with customers.

Represent customer and speak on their behalf when necessary.

Maintain and update customer contact records.