Key Account Representative Responsibilities and Duties

Develop and maintain customer relations and key accounts.

Develop new relationships through office and field visits.

Discuss with other people on prospective jobs along with equipment requirements.

Support bidding process and search new customers.

Perform as resource for local and domestic information.

Develop agreements for corporate account and complete check list for new corporate account.

Review customer’s account every month through accounts receivable and solve all identified issues.

Interact with vendors to facilitate timely delivery of completed work.

Provide dedicated and complete customer service supporting field sales proceeds generation.

Perform consistently all functions like processing quotes, placing orders and expediting backorders.

Research, identify and implement continuous improvement.

Identify continuously opportunities for growth and improvement in existing accounts.

Provide ability to company to maintain business volume from existing accounts.

Mentor, instruct and guide on assigned and new identified accounts within geographic territory.

Ensure to provide current service plus resolve problem within geographical territory of customer base.