Rent property apartments to potential residents.
Respond to potential clients’ enquiries and use standard sales technique to encourage community visit.
Contact potential residents and determine preferred unit availability.
Prepare and handle resident files and determine current and potential residents’ preferences.
Contact residents with expiring leases to confer and promote lease renewal.
Reply to phone calls and welcome visitors.
Extend excellent customer service to residents and their related activities.
Articulate brand and benefits to customers.
Exhibit and lease vacant apartments.
Maintain resident and property files.
Inspect pre-lease apartments before potential resident moves in.
Understand community, gain knowledge on floor plans and maintain waiting lists.
Lease vacant and upcoming vacant units by qualifying potential residents as per Fair Housing Guidelines.
Implement lease renewal procedure to retain residents and coordinate move-in and move-out dates.
Complete guest cards and increase occupancy by following up with prospects.