Greet all customers pleasantly and maintain optimal level of customer services and ensure achievement of all company goals.
Maintain professional relation environment and maintain and implement all visual merchandise.
Coordinate with customers to assist in dispensing contact lenses and eyeglasses and ensure timely resolution of all customer issues and recommend appropriate frame to customers.
Assist customer to take appropriate measurement for prescription eyewear and process all customer orders and purchases and assist to resolve all customer issues for glasses.
Manage and ensure completion of all customer insurance forms and ensure timely payment of all orders and monitor inventory of all supplies and assist to display all products.
Collaborate with departments to place orders for all merchandise and manage all special requests for customers and evaluate all prescriptions and perform all technical functions for all lenses.
Administer and perform pre test on vision of customers as per state law and assist customers to select appropriate frames and provide accurate reading to all customers.
Ensure accurate information for all third party insurance for customers and in case of additional charges inform customer of same and analyze and interpret all patient prescription appropriately.
Evaluate all order products and make appropriate adjustments to all optical products and maintain neat and clean area at all times.
Manage all communication with customers and optometrist.
Maintain accuracy of all prescriptions and maintain confidentiality of all patient information and ensure compliance to all HIPAA policies.
Provide training to various departments to achieve all departmental objectives and maintain neat and clean work area and equipments.