Administer and achieve all sales goals for all loans and deposits and manage all commercial loan processes and establish all business requirements and recommend changes if required.
Supervise efficient completion of all loan process forms according to required guidelines and coordinate with management to achieve all sales objectives.
Maintain knowledge of all banking products and services and monitor all requests for development requirements and assist to promote all company products and services for all internal customers.
Participate in all staff meetings and telemarketing processes and ensure optimal utilization of resources.
Provide assistance to all customer representatives for sale processes and ensure optimal level of customer satisfaction.
Assist to resolve all customer issues and maintain optimal level of customer satisfaction and greet customers by name to provide optimal level of services and maintain all retail accounts.
Monitor all criminal and fraudulent activities and assist to open and close all bank accounts.