Build and maintain customer relationships in order to understand their needs and business priorities.
Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
Manage business negotiations with customers.
Handle business deal tracking, monitoring, closing, and other related activities as needed.
Coordinate with various teams to address affiliate needs in accurate and timely manner.
Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets.
Recommend process improvements to increase revenue targets.
Perform new customer acquisition through research, referrals, networking, cold calling, data feeds and emails.
Set marketing and sales goals to achieve revenue growth.
Provide training on affiliate management as needed.
Maintain open communication with all affiliates on the day-to-day issues.
Develop business strategies to improve affiliate program.
Stay current with trends in affiliate marketing and identify new opportunities.
Organize and coordinate trade shows and other promotional activities for product launches and specials.
Work with management team to execute and close new affiliate deals.
Communicate with new and existing affiliates regarding upcoming promotions and optimization opportunities.