Patient Accounts Representative Responsibilities and Duties

Posted in Job Responsibilities

Perform patient payment processing and collection activities in a timely fashion.

Coordinate with patients, insurance companies and third-party payers in filing payments and claims.

Validate claim information for accuracy and completeness.

Respond to patient billing inquiries and concerns.

Review patient accounts and identify dues and delinquent accounts.

Follow appropriate collection procedures to ensure payments.

Work in compliance with department policies and procedures.

Arrange payment schedules, make billing entries, print or e-mail medical bills to patients.

Monitor and follow-up on payment denials and delays.

Generate billing reports to management for decision-making purposes.

Identify and resolve billing errors accurately.

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