Equipment Specialist Responsibilities and Duties

Make equipment demonstrations to clients and visit client sites when needed.

Build positive and long-term relationships with clients for business growth.

Maintain up-to-date knowledge about company equipment and their technical and functional characteristics.

Understand customer needs and accordingly develop customer specific selling strategies.

Discuss with customers about equipment benefits and features.

Assist Manager in developing project plan, budget and schedule.

Assist in design and development of new equipment.

Review and recommend improvements to equipment designs to improve operational efficiency.

Act as primary contact for customer queries and concerns.

Maintain a database of current and potential customer account information.

Work with sales team to process customer orders on-time.

Maintain documentations of all sales activity and orders.

Follow company policies and safety guidelines.

Develop process improvements to achieve company marketing and financial objectives.

Conduct job trainings to team members and provide direction to team as needed.

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