Retail Service Specialist Responsibilities and Duties

Posted in Job Responsibilities

Finish scheduled retail stores’ service calls.

Understand and handle product area plan-o-gram integrity.

Audit stores through handheld scanning device.

Offer excellent customer service to customers.

Review store departments and operational compliance.

Ensure cleanliness and maintenance of product area as per retailer specifications.

Educate customers on best practices to determine and solve pest problems.

Manage structural, sanitation and pest issues technologically.

Adjust routine to support customers in a fast paced and multi-tasking environment.

Establish effective working relationships with customers.

Access website for educational purposes, testing and review of training material.

Adapt to situations and cope with adverse circumstances.

Travel extensively within Division responsibilities.

Handle positive working relationships with store employees and customers.

Maintain good work habits and arrive punctually.

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