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Retail Director Responsibilities and Duties

Handle Retail Division and CCD’s operational initiatives and financial goals.

Oversee and build sales, budgets, projections costs and overhead.

Get new business development ideas.

Define business plan and Retail Services roadmap by working with management of Business Unit and PayPal stakeholders.

Determine product feature critical to successful business model development for PayPal and translate into product requirements by coordinating with Market Development team.

Define key product positioning attributes and translate in sales, go-to-market and communications tools by working with Marketing team.

Ensure associates offer ultimate customer service.

Build high quality brand image through merchandising.

Hire, train and develop staff.

Create an inspirational and growth-enabled environment for staff and foster positive company philosophy.

Communicate to effectively handle activities.

Develop pricing models, policies and rate sheets for Retail services with Finance and Market Development team.

Develop retail vision, strategy and plan to drive top-line growth and bottom-line profitability.

Execute retail operations, staff, train, audit, prevent payroll loss, schedule, market and fulfill orders smoothly.

Develop and understand competitive solutions with Market Intelligence and Market Development teams.

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