Retail Sales Associate Responsibilities and Duties

Handle merchandise or cash handling functions as per corporate policies.

Administer point of sale opening and closing procedures as per corporate policy.

Exhibit high level energetic response to customers in store or on phone.

Listen to customer’s needs, document and identify best response and solution.

Communicate with customers and co-workers to ensure exceptional customer care through company documents.

Welcome customer professionally and efficiently.

Extend exceptional customer service to build sales using products and sports knowledge.

Welcome customers professionally, answer phones and direct customer enquiries.

Determine customer needs and fit with total technology solution.

Finish paperwork and transactions as per company policies and procedures.

Receive and process payments.

Support tasks, duties or projects as directed by management.

Follow exit procedures, explain warranties and options to customers and display business appreciation.

Ensure receipt of purchase receipts by customers.

Communicate merchandise needs or issues to supervisors.