Retail Specialist Responsibilities and Duties

Show positive attitude to company and associates.

Greet customers, offer information and enter orders.

Resolve customer problems with products and billings.

Pull and stage call orders before customer arrival.

Ensure cleanliness and maintenance of product area as per retailer specifications.

Maintain positive working relationships with store employees and customers.

Strategize to enhance customer service, drive store sales and enhance profitability.

Ensure effective merchandise of products and displays to optimize sales and profitability.

Support POG development and execution through customer retail operations.

Pull IRI data reports, ACV distribution by chain and review with retail operations.

Ensure timely “new item” placement by working with retail operations.

Process teller transactions and manage station funds.

Engage in sales campaigns, offer excellent customer service in interactions.

Support showroom floor members to select products.

Determine and secure secondary retail display opportunities and review retail operations.

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