Sales Support Associate Responsibilities and Duties

Develop and maintain clients accounts through phone support as well as data order entry of every phone, fax along with email orders.

Perform with field sales to attain and validate delivered orders.

Ensure precision through by communicating with Field Sales regarding any question or else discrepancy.

Perform as primary contact for distributors, field sales and hospitals with 100% precision and contentment as scheduled and complying with company guidelines.

Ensure to process loaner established inventory daily and validate correctness with all sent set.

Ensure to process consignment inventory as on receiving required approvals plus verify exactness with all sent items.

Provide field sales as well as distributor consignment inventory related reports.

Coordinate inventory movement in every field as approved and requested.

Initiate organization’s as well as product complaints on time.

Convey any and entire product concerns to quality, manager, accounting as well as product development management.

Respond to all incoming calls along with customer needs plus requests.

Utilize information of company attained to further extend business opportunities in team-based approach.

Ensure to follow up with existing and prospective customers in timely manner.

Develop client mailings as well as e-mails pertinent to company products plus promoting company’s information.

Maintain and update departmental databases and client mailing lists to ensure updated company information.

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