Shipping Assistant Responsibilities and Duties

Provide assistance to the shipping staff.

Advise and counsel customers on shipping methods.

Maintain an inventory of shipping materials and supplies.

Suggest and instruct customers on shipping products and services, routes and rates.

Assemble, gather and document shipping parcels.

Maintain and manage log books for incoming and outgoing parcels.

Ensure proper delivery of materials to customers.

Coordinate the functions of all shipping related activities.

Answer and respond to customer inquiries on shipping issues.

Initiate and implement best practices in shipping processes.

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