Develop and maintain knowledge on all insurance guidelines and prepare functional know how for products.
Maintain records of all cash applications and bank account reconciliation.
Analyze client and business requirements and install remote deposit capture processes.
Coordinate with user, analyze requirements and design appropriate web based applications and maintain records.
Perform troubleshoot on customer sign in process and resolve all issues and prepare updates.
Monitor all issues of internal and external customers using merchant applications and provide support to merchant services to resolve same.
Assist customers to understand all benefits of products and services for cash management.
Monitor and process all accounts and maintain records for same.
Evaluate everyday overdrafts and monitor all balances.
Evaluate all monthly account statements and prepare special bills for same.
Prepare letters and statements and review it for accuracy.
Administer and compile all special reports on a monthly basis and present it to management.
Provide technical support to all cash management functions.
Train customers in all new cash management products.