Booking Clerk Responsibilities and Duties

Book travel tickets for passengers to their respective designations.

Inform passengers of the space availability on the date of their travel.

Answer customer inquiries on bookings of travel tickets and accommodation.

Maintain inventory of passenger space availability in a booking office.

Lead passengers to the designated location for boarding or loading.

Check and direct passengers’ baggage to the designated location for loading.

Coordinate with travel agencies and airlines in booking travel tickets for customers.

Book and ensure accommodation for travelers and customers in hotels and motels.

Perform check-in and check-out of passengers.

Ensure travelers, guests and customers are provided excellent services in a hotel or motel.

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