Warranty Clerk Responsibilities and Duties

Perform research on warranties and prepare customize warranty papers for work.

Review all warranty claims and administer it with warranty awarded.

Coordinate with manager and prepare repair order for authorization as per warranty requirement.

Assist various departments and fulfill all warranty requirements.

Assist customers with all warranty service and prepare associate documents.

Monitor all customer inquiries and requests on all warranty issues.

Supervise all information and update database and prepare require filling documents.

Maintain knowledge on various warrant programs by active participation in education programs.

Ensure customer satisfaction and ensure compliance to all warranty specifications.

Evaluate databases and complete all data entry for warranty claims and filings.

Prepare and maintain all warranty documents according to distributor and manufacturer requirement.

Monitor defective products and withdraw specific batch of products if required.

Manage all warranty claims, resubmit claims of required and ensure appropriate action.

Monitor all body shop applications and monitor all outstanding applications.

Coordinate with account departments and settle all warranty claims.

Prepare documents for all warranty papers and mention repair order number and date of replacement.

Maintain records of customer details and warrantor references.