I sincerely regret to inform you that I can no longer provide you with medical care. Our records indicate that you have not responded to any of our calls to set up your knee treatment plan. Our records show that we have left five different messages on different days of the week at the number shown above. However, you have consistently failed to respond. As you are aware of your unhealthy condition and are in great need of knee replacement surgery, I suggest that you begin looking for a new doctor as soon as possible.
If these calls were made to the wrong phone number and we have made a mistake in our records, please contact our office staff as soon as possible so that we may correct this mistake. If however, you have simply neglected to respond to our phone calls, we regret to inform you that we will take the following actions if we are not contacted within five business days of this letter being mailed.
The availability of our services will be terminated.
I will be able to provide you with emergency medical care for up to 30 days of this notice being received. However, please note that this will be on a cash only plan. You must still begin to look for medical services elsewhere. If you have not contacted our office within the five business days provided to you, then we must assume that this letter was not written in error and our services will no longer be available; termination will be effective immediately.
Dr. Amanda Prichard
Prichard Medical Practice
Please find a copy of our Medical Services Policy attached.