Automotive Warranty Administrator Resume

Posted in Administrator Resume Examples

Mitchell Plummer

3508 Riverwood Drive

Chico, CA 95928



Job Objective Automotive Warranty Administrator seeking position in which to use my skills to their fullest to help improve the organization as a whole.

Summary of Qualifications:

  • Strong experience with Warranty Policy Administration in an automotive dealership
  • Sound knowledge of the Automotive industry
  • Ability to produce accurate, neat and auditable administration
  • Ability to resubmits all rejected claims promptly and receives authorization to write them of
  • Ability to processes warranty claims on a timely basis for each franchise and distributor
  • Ability to interact with the customers and provide support

Work Experience:

Automotive Warranty Administrator, November 2007 – Present

Power Nissan Tempe, Chico, CA

  • Processed claims by insurance companies and customers within one working day, resolved all discrepancies in charge back.
  • Coordinated with the manufacturer’s warranty representatives to help resolve customer issues.
  • Recorded any claims for warranty and repaired or changed the part in accordance to the policy of the company.
  • Assisted technicians with any questions regarding the claims.
  • Regulated the safety requirements of the workstation in accordance with OSHA.
  • Participated in various seminars and conferences regarding the warranty of vehicles.

Automotive Warranty Administrator, December 2001 – October 2007

Lyle Pearson, Chico, CA

  • Prepared all records needed by the manufacturer and distributor to verify the claim.
  • Collected all warranty claim parts to be shipped back to the manufacturer and prepare the necessary paperwork for the same.
  • Streamlined the warranty receivable and obtained payment for the same.
  • Maintained all customer record as required by the warrantor.
  • Prepared paperwork for warranty parts, repair order number and the date in which the old part was replaced.


High School Diploma, John Hersey High School, Arlington Heights, IL

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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