Remedy Administrator Resume

Posted in Administrator Resume Examples

Todd Capasso

2334 Hartway Street

Florence, SD 57235



Job Objective Seeking Remedy Administrator position with a quality organization in which to use my skills and special abilities to contribute to the growth of the organization.

Highlights of Qualifications:

  • Remarkable experience of administering Remedy v7 AR – Action Request Service Management tool
  • Huge knowledge of Remedy AR System Administration procedures
  • Deep knowledge of creating Service Management technical support
  • Familiarity with database management, HTTPS and SQL environments
  • Amazing ability to grasp customer’s Remedy system
  • Outstanding ability to implement technical solution
  • Superior customer service skills
  • Excellent analytical and problem solving skills

Professional Experience:

Remedy Administrator

Catapult Technology, Florence, SD

November 2007 – Present

  • Enforced Remedy applications and workflow enhancement.
  • Established customized Remedy forms.
  • Set up Remedy ARS system.
  • Outlined new AR client and web applications.
  • Aided web based applications.
  • Imparted after hours and on-call support.

Remedy Administrator

CyberTec, Inc, Florence, SD

December 2003 – October 2007

  • Provided reliable backup and recovery of data.
  • Set up servers and managed network applications.
  • Aided database design and schema layout.
  • Managed outlining of weekly reports.
  • Evaluated present performance of application.
  • Handled application and documentation preparation.


Bachelor’s Degree in Computer Science

Middle Georgia College, Cochran, GA

  • 1.0.0Version
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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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