BMW Service Advisor Resume

Feel free to use this BMW Service Advisor Resume example to update your own resume. Even though this is a free resume example, it is important to adjust your own resume to present your relevant work history and skills according to the job you are applying for.

Our resume examples are written by certified resume writers and is a great representation of what hiring managers are looking for in a BMW Service Advisor Resume. Use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

CREATE YOUR RESUME

Here is the BMW Service Advisor Resume example:

Doug Ross

1113 Dogwood Road

Phoenix, AZ 85003

(555)-555-5555

[email]

Job Objective Seeking work as a BMW Service Advisor at a dependable organization.

Highlights of Qualifications:

Hands-on experience in working as a Automobile Service Advisor
Profound knowledge of providing dealership
Strong knowledge in automobile parts
Superb interpersonal and customer service skills
Outstanding CSI track record
Strong communication skills to interact with customers, employees and vendors
Exceptional ability to process requests and explain repairing procedure

Professional Experience:

Service Advisor, August 2005 – Present

Voss Auto, Phoenix, AZ

Scheduled the service appointments.
Attended the customers in a timely, friendly manner and obtained vehicle information.
Prepared documents on customer’s vehicle problems.
Referred to service history, inspected vehicle and recommended additional needed service.
Rendered written cost estimate for manual labor and vehicle parts.
Checked on progress of repair throughout the day.
Presented and demonstrated vehicles.
Increased conversions from leads to shown appointments.
Sold vehicles to customers.
Upheld customer satisfaction standards.

Service Advisor, May 2000 – July 2005

McKenna BMW, Phoenix, AZ

Met and greeted service customers, attended service calls from customers to schedule appointments.
Analyzed the progress of repair and service orders and informed customer accordingly.
Reviewed the results of customer satisfaction surveys with service managers.
Handled customer’s questions and needs as needed.
Handled and followed up on all incoming phone, floor and referral inquiries.
Communicated promptly with customers and prospect.
Contacted existing customer base periodically via a CRM.
Created and maintained excellent customer relationships and CSI.
Checked email frequently and responded with a clear and concise message.

Education

Bachelor’s Degree in Counselling, Bemidji State University, Bemidji, MN