Chat Agent Resume

Posted in Agent Resume Examples

Gabriel Collazo
2125 S Loudoun St
Kissimmee, FL 34743

Job Objective Seeking a Chat Agent position in a stable company where I can use my skills to benefit the company.

Work Experience:

Chat Agent, May 2004 – Present
Bank of America Corp., Kissimmee, FL

  • Gained knowledge to leverage multiple sources of information to stay current on product features and technology changes.
  • Performed comfortably in a fast and performance based call-center environment where chats were monitored, reviewed and assessed.
  • Provided consultative solutions to customers based on the needs following the Online Store Customer.

Summary of Qualifications:

  • Profound knowledge of all chatting modes
  • Excellent knowledge of principles and processes of giving the best customer and personal service
  • Ability to maintain a positive attitude in high-stress and fast-paced work environment
  • Adaptive and flexible to changing technologies, process and environments
  • Ability to work and make decisions with minimal supervision
  • Strong interpersonal and communication skills
  • Well organized and attentive to detail


Associate Degree in Business, Westchester Community College, Valhalla, NY

Chat Agent Resume

Chat Agent Resume

Download 0.00 KB 13 downloads

Create your own professional looking resume for free using our resume builder!