Rental Agent Resume

Posted in Agent Resume Examples

Mark Elderkin

3090 County Road 17, Lot 4

Alicia, AR 72410


Job Objective Seeking a position as Rental Agent where I can utilize my knowledge and experience for the development of the organization.

Work Experience:

Rental Agent, May 2004 – Present

The Philly Apartment Co., Alicia, AR

  • Determined customer needs by making use of company approved sales and service techniques.
  • Prepared all rentals and return documents accurately and completely.
  • Assisted all customers with directions, maps, appropriate service information, etc.
  • Reviewed rental parameters with all customers to ensure complete understanding of rates and service charges.
  • Maintained rental counters and areas to present neat and orderly image.

Rental Agent, March 2002– April 2004

South Point Storage, Alicia, AR

  • Ensured that counter was stocked with appropriate supplies to provide smooth and effective counter service.
  • Reviewed and submitted various reports to supervisor.
  • Maintained and updated rental agreement files; contacted and notified customers of overdue rental vehicles and processed rental extensions.
  • Collected money in counter drawers, retrieved amount of money accumulated during shift, completed deposit slip and placed money in safe.
  • Maintained cleanliness of rental office area and performed associated custodial duties.

Summary of Qualifications:

  • Sound understanding of all rental operations
  • Skilled in operating car reservation software
  • Exceptional knowledge of and ability to use effective sales techniques
  • Great ability to type and perform data entry accurately
  • Ability to recognize the opportunity to present upgrades to customers
  • Ability to demonstrate effective interpersonal and communication skills with customers
  • Amazing ability to manage stressful and unusual situations while maintaining good customer relations
  • Excellent ability to process all paperwork according to policies and procedures


Bachelor’s Degree in Business Management, University of Phoenix, Arizona, AZ

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