Surveillance Agent Resume

Posted in Agent Resume Examples

Jeff Cody

3333 W 45th Ave

Nedrow, NY 13120


Job Objective To obtain a Surveillance Agent position that will promote growth, stability and opportunity for advancement.

Work Experience:

Surveillance Agent, May 2004 – Present

Harrah’s Entertainment, Nedrow, NY

  • Gained knowledge of all aspects of table games procedures and operational requirements of the Surveillance department.
  • Identified infringements of the gaming regulations and house rules.
  • Displayed an upbeat and positive approach and worked in a teamwork oriented environment.
  • Performed other duties as assigned and adhered to all gaming regulations.

Surveillance Agent, March 2002– April 2004

Isle of Capri Casino, Nedrow, NY

  • Operated all surveillance cameras, monitors and other equipment.
  • Gained knowledge of all live games: Blackjack, poker, craps, and roulette.
  • Completed all surveillance forms and performed all the duties of a Surveillance agent.
  • Operated of all casino departments; gaming, slots, soft count, hard count, security and vault procedures.
  • Maintained strict confidentiality and fraternization policies in a secretive manner.

Summary of Qualifications:

  • Exceptional knowledge of all phases of gaming operations, Casino games (Casino, Slot Operations, and Casino games)
  • Excellent ability to operate all surveillance cameras, monitors, video equipments and other CCTV system
  • Good computer skills and excellent basic math aptitude
  • Outstanding ability to identify methods of cheating
  • Ability to interface with all departments under surveillance, outside law enforcement agencies and Surveillance Information Network
  • Deep knowledge and understanding of company and department rules, regulations, policies and procedures.
  • Ability to read, write, and communicate verbally in English
  • Skilled in establishing and maintaining effective working relationships with staff and customers
  • Ability to use common sense in making decisions and determinations regarding irregular activities


Associate Degree in Paralegal Studies, Ellsworth Community College, Iowa Falls, IA

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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