Sales Support Analyst Resume

Posted in Analyst Resume Examples

Alannah Johnson

2967 Flournoy St, Apt#901

Dallas, TX 75237



Job Objective To obtain a challenging Sales Support Analyst position in a well reputed organization.

Highlights of Qualifications:

  • Wide knowledge of the sales and order placement process
  • Ability to use sales supporting mainframe systems and their outputs
  • Proficient with using ERP systems, such as Oracle
  • Developing solutions to a variety of sales support situations
  • Excellent analytical and critical thinking skills

Professional Experience:

Sales Support Analyst

Structural Group, Dallas, TX

August 2005 – Present

  • Performed data updates, ad-hoc reporting and user account management.
  • Developed and prepared reports and dashboards according to sales management requests.
  • Tested and implemented business enhancement requests.
  • Identified and made recommendations for sales productivity enhancements.
  • Obtained forecast information related to value added services from the account.
  • Communicated to appropriate management for planning and execution.

Sales Support Analyst

BAE Systems, Dallas, TX

May 2000 – July 2005

  • Designed and tested enhancements to systems and processes to meet business needs.
  • Analyzed business application issues and defined requirements for solutions.
  • Designed and built reports required to support the department’s business operations and customer needs.
  • Assisted in development and maintenance of key documentation.
  • Trained personnel in process and system changes impacting the department.
  • Provided ongoing updates on status of future change initiatives.


Bachelor degree in Management Information Systems

University of Rochester, Rochester, NY

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