IT Support Assistant Resume

Posted in Assistant Resume Examples

Steven Crowe
651 George Crowe Rd
Joliet, IL, 60435

Objective To obtain the IT Support Assistant position and utilize my experience and skills for the successful completion of each job task.

Summary of Skills:

  • Operational knowledge with Mac operating systems and Windows operating systems
  • Proficient in Microsoft Office – Excel, Visio, PowerPoint, Project, Word, Microsoft Access and Adobe Creative Suite software
  • Excellent organizational, written and verbal communication skills
  • Ability to communicate with management, staff and other administrators
  • Sound knowledge of email and networked systems.
  • Ability to multitask while working with people in various agencies

Work Experience:

IT Support Assistant
Liberation Programs, Inc., Joliet, IL
August 2005 to till date

  • Answered phone calls and responded to voicemail.
  • Created, escalated and tracked tickets in the Web Help Desk.
  • Performed desktop support visits and supported Faculty Technology Center.
  • Scheduled floating computers and mobile carts.
  • Accompanied Asset developments and refresh cycles for technology.

IT Support Assistant
Camber Corporation, Joliet, IL
May 2000 to July 2005

  • Performed and conducted administrative activities such as accepting deliveries.
  • Ordered office supplies and maintained properly functioning office equipment.
  • Created, edited and maintained company departmental documents.
  • Approved Departmental Invoices in OnBase and processed IT invoices for payments.
  • Coordinated travel arrangements for the Vice President of IT and members of their staffs.


Bachelor’s Degree in Business Administration
University of Utah, Salt Lake City, UT

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