IT Support Assistant Resume

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Here is the IT Support Assistant Resume example:

Steven Crowe

651 George Crowe Rd

Joliet, IL, 60435

(555)-555-5555

[email]

Objective To obtain the IT Support Assistant position and utilize my experience and skills for the successful completion of each job task.

Summary of Skills:

Operational knowledge with Mac operating systems and Windows operating systems
Proficient in Microsoft Office – Excel, Visio, PowerPoint, Project, Word, Microsoft Access and Adobe Creative Suite software
Excellent organizational, written and verbal communication skills
Ability to communicate with management, staff and other administrators
Sound knowledge of email and networked systems.
Ability to multitask while working with people in various agencies

Work Experience:

IT Support Assistant

Liberation Programs, Inc., Joliet, IL

August 2005 to till date

Answered phone calls and responded to voicemail.
Created, escalated and tracked tickets in the Web Help Desk.
Performed desktop support visits and supported Faculty Technology Center.
Scheduled floating computers and mobile carts.
Accompanied Asset developments and refresh cycles for technology.

IT Support Assistant

Camber Corporation, Joliet, IL

May 2000 to July 2005

Performed and conducted administrative activities such as accepting deliveries.
Ordered office supplies and maintained properly functioning office equipment.
Created, edited and maintained company departmental documents.
Approved Departmental Invoices in OnBase and processed IT invoices for payments.
Coordinated travel arrangements for the Vice President of IT and members of their staffs.

Education

Bachelor’s Degree in Business Administration

University of Utah, Salt Lake City, UT