Service Assistant Resume

Posted in Assistant Resume Examples

David Gagnon

2027 E Dust Devil Dr

Wayne, NJ, 07470

(555)-555-5555

[email]

Objective To obtain a Service Assistant position which will challenge me and help the organization continue to be successful.

Summary of Skills:

  • Strong Client Service Skills.
  • Proficient in use of MS Office software: Word and Excel.
  • Strong Interpersonal and Communication skills.
  • Exceptional Time Management and Organizational Skills.
  • Profound ability to solve mathematical problems.
  • Exceptional ability to work in a fast-paced environment.

Work Experience:

Service Assistant

Oshkosh Corporation, Wayne, NJ

August 2005 to till date

  • Assisted in the opening of client accounts and processing account changes.
  • Maintained accurate client account records.
  • Provided quotes and other information to assist clients.
  • Generated reports and other data as needed by the Financial Advisors.
  • Responded to client inquiries and assisted in resolving issues.
  • Performed various administrative duties including answering phones and client mailings

Service Assistant

Kingsville Service, Wayne, NJ

May 2000 to July 2005

  • Reviewed work orders for supervisor on completion.
  • Managed to prepare new work orders in the absence of the supervisor.
  • Ensured to assign techs to work orders; and computed credits and debits.
  • Responded to customer service calls and ensured proper handling of call.
  • Assisted the customer directly by providing information on parts availability and pricing and received orders for spare parts.
  • Managed to issue customer repair orders; Issued and tracked return material authorizations.

Education

Associate Degree in Business Operations

St. Francis University, Loretto, PA


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