Front Desk Associate Resume

Posted in Associate Resume Examples

Heather Lynn

175 County Road 832

Covina, CA 91723

(555)-555-5555

[email]

Job Objective Seeking to obtain a Front Desk Associate position with an organization where I can utilize my skills and be an asset to the employer.

Summary Skills

Remarkable experience working as receptionist and front desk associate

Good understanding of basic accounting principles

Skilled in cash processing procedures and inventory management

Proficient in MS Outlook Word and Excel

Ability to communicate effectively with both staff and members

Able to work independently

Excellent customer service skills

Work Experience:

Front Desk Associate, August 2005 to till date

Hilton Hotels Corp., Covina, CA

  • Ensured all the front desk operations are carried out in the most efficient and courteous manner.
  • Assisted customers in all inquiries in connection with local restaurants and attractions.
  • Handled credit card machines and cashier audit reports.
  • Made reservations in the most courteous and efficient manner.
  • Designed and maintained guest’s room to ensure guest satisfaction.
  • Performed any other inventory management changes as directed from a supervisor and manager.

Front Desk Associate, May 2000 to July 2005

Washington Sports Club, Covina, CA

  • Handled security and control to the front door area of the facility.
  • Oversaw check-ins to identify overdue accounts.
  • Ensured that guests and appointments are directed to the appropriate employee and department in a prompt, professional manner.
  • Ensured immediate response to member requests, inquiries and concerns.
  • Assisted retail and concession sales operations.

Education

High School Diploma, New Haven High School, New Haven, MO


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