Business Process Consultant Resume

Christine Bautista

3313 Monaghan St

Murrieta, CA 92563

(555)-555-5555

[email]

Job Objective Seeking to obtain a Business Process Consultant position with an organization where I can utilize my skills and be an asset to the employer.

Work Experience:

Business Process Consultant, August 2005 – Present

VWR International, LL, Murrieta, CA

• Analyzed and benchmarked key customer business processes through customer process site assessments using tools and principles.
• Created and developed presentations based upon company capabilities that achieve goals.
• Coordinated task assignment and timelines internal operations owners that are critical to task completion, project implementation and project closure.
• Coordinated efforts with the B2B Integrations Team, leverage and promote e-business / B2B technologies.

Business Process Consultant, May 2000 – July 2005

UnitedHealth Group, Murrieta, CA

• Processed business activities by various sources.
• Analyzed process development opportunities and developed solutions.
• Assisted in developing and evaluating Total Quality Management programs.
• Directed design, facilitated training and evaluated TQM incentive programs and oversaw quality improvement projects and teams.
• Reviewed and examined the work of others.
• Developed and prepared innovative approaches.

Summary of Qualifications:

• Experience providing project management support
• Strong understanding of financial controls and risk
• Proficient in using suite of PM tools 6sig and DMAIC
• Skilled in gathering requirements, analyzing data, and delivering Business Intelligence solutions
• Exceptional ability to work against a plan and meet deadlines
• Profound ability to constantly assess risks and issues and effectively mobilize resources to mitigate and resolve them
• Ability to maintain and develop relationships within the project team
• Excellent presentation and tactical planning skills
• Strong analytical, quantitative and problem solving skills
• Profound ability to negotiate effectively with others to arrive at win-win solutions

Education

Bachelor of Science in Business Administration, Graceland University, Iowa, IA