Service Consultant Resume

Posted in Consultant Resume Examples

Veronica Raya

824 S Washington St

Alton, TX 78573



Job Objective To obtain a Service Consultant position that will promote growth, stability and opportunity for advancement.

Areas of Excellence:

  • Remarkable customer service experience
  • Proficient with MS Word, Excel, PowerPoint, Access
  • Ability to communicate and simplify complex technical concepts in person and phone
  • Ability to write routine reports and correspondence
  • Excellent organization and communication skills
  • Superior telephone and customer service skills

Professional Experience:

Service Consultant

Britannica, Alton, TX, August 2005 – Present

  • Fixed service appointments and greeted guests.
  • Maintained customer’s vehicle problems.
  • Formulated accurate written cost estimate.
  • Managed customer signatures on repair order.

Service Consultant

Ping, Inc., Alton, TX, May 2000 – July 2005

  • Coordinated with dispatcher of incoming work.
  • Managed progress of repair.
  • Enforced and maintained service marketing program.
  • Evaluated repair orders and maintained service department forms and menus.
  • Interpreted completed work and charges.


High School Diploma

Jacksonville High School, Little Rock, AR

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