Hospital Quality Director Resume

Posted in Director Resume Examples

Charles Nguyen

4967 Hillcrest Avenue

Cambridge, MA 2141



Job Objective To obtain a responsible position as Hospital Quality Director where my past work experience will be beneficial.

Professional Experience:

Hospital Quality Director, August 2005 – Present

Mammoth Hospital, Cambridge, MA

  • Identified variations in evidence-based medical practice and sub-standard performance and recommended opportunities for improvement.
  • Designed quality activities, facilitated teamwork and implemented project plans to elevate the organization Health Quality measurements.
  • Set vision and developed hospital staff and medical staff performance improvement activities.
  • Provided reports of quality activities and outcomes to committees.
  • Monitored Quality Improvement Program compliance with regulatory and accrediting agencies.

Hospital Quality Director, May 2000 – July 2005

Valley Presbyterian Hospital, Cambridge, MA

  • Facilitated collaborative quality improvement, safety, service, health promotion and disease prevention activities with select medical and employer groups.
  • Partnered with community agencies and organizations dedicated to building healthier communities.
  • Acted as a representative and spokesperson for the Quality Program.
  • Developed and updated quality policies annually.
  • Managed assigned quality committees, advisory and work groups to achieve their objectives and scope of work.
  • Created and supported an environment that fostered teamwork, recognized the customer, and promoted learning.

Summary of Qualifications:

  • Strong Quality Management Experience in an healthcare setting
  • In-depth knowledge of strong case management, and quality assessment
  • Exceptional knowledge of utilization review and third party payer criteria, regulatory requirements’ and quality assessment criteria
  • Thorough understanding of regulatory agencies, statistical methodologies and process improvement
  • Familiarity with Medicare, OSHA,JCAHO, HCFA and state guidelines
  • Proficient in MS Office Suite ( MS Access, MS word, and Excel )
  • Strong project management and organizational skills
  • Excellent communication and interpersonal skills
  • Superior leadership, management and motivational skills


Bachelor’s Degree in Nursing, Mountain View College, Dallas, TX

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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