Desktop Engineer Resume

Posted in Engineering Resume Examples

Ron Moore

2063 Metz Lane

San Diego, CA 92111



Career Objective Seeking a position as a Desktop Engineer in an organization, where there is an opportunity to exhibit strengths and enhance skills while striving for the growth and development of organization.

Summary of Qualifications:

  • Admirable experience working in deploying, and supporting desktop applications
  • Familiarity with desktop imaging technologies, Ghost and Microsoft BDD, MDT and OSD
  • Skilled in managing desktop workstations – desktop software updates, distribution, remote tools and client troubleshooting
  • Expert at troubleshooting, configuring, and securing desktop operating systems and virtual desktops
  • In-depth knowledge of Desktop Management Team workgroup meeting, desktop and virtual desktop issues and projects
  • Proficient with Microsoft Office Applications, Adobe Acrobat, other desktop standard hardware and software applications
  • Outstanding knowledge of the Virtual desktop and VMware
  • Ability to work with the Windows 2003 and 2008 server
  • Good understanding of the Windows XP and Windows7 workstation

Work Experience:

Desktop Engineer, August 2005 – Present

Volt Workforce Solutions, San Diego, CA

  • Verified the smooth functioning of the desktop function and performed various tests and evaluated its working.
  • Prepared customized images for the desktop and tested them prior to the implementation.
  • Provided second line support to the customers for all desktop related problems.
  • Performed troubleshoot on the computer, determined the malfunction and the cause for the same.
  • Answered all customer queries for desktop and provided them technical assistance and ensured satisfaction.
  • Updated all systems with the current antivirus software to protect it from all threats.

Desktop Engineer, May 2000 – July 2005

SysteM.S integration, Inc., San Diego, CA

  • Coordinated with unit managers and designed and implemented various business plans.
  • Distributed all software in the enterprise wide unit.
  • Prepared and deployed the software distribution packages for various applications.
  • Scheduled test plans for all software applications and installed patches on the desktops.
  • Performed debug procedures on the desktop and ensured that there were no errors.
  • Documented all the technical reports and records for the support procedures performed.
  • Assisted the support team and provided support for new products and systems.
  • Received all tickets from the technical support team and resolved all issues.


Bachelor’s Degree in Electrical Science, West Virginia University, Morgantown, WV

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