2821 Hillside Drive
West Roxbury, MA 2132
Job Objective Searching for an opportunity to use my years of experience as a Technical Service Engineer to increase the client base and sales for the right company.
Highlights Of Qualifications:
- Remarkable technical service and customer support experience
- Familiarity with communications systems, routers, servers, Windows XP, and UNIX operating systems
- Ability to develop creative solutions and adapt technical understanding across markets
- Ability to solve complex problems efficiently and effectively
- Skilled in performing maintenance, trouble shooting, analysis and complete check-out of a set of communications equipment
- Excellent communication and relationship management skills
Technical Service Engineer, August 2005 – Present
ARGO Data Resources, West Roxbury, MA
- Aided customers with hardware and software architecture recommendations.
- Organized architecture presentations.
- Assisted with software installation and configuration as well as onsite during pilot and production rollout.
- Enforced new software features.
Technical Service Engineer, May 2000 – July 2005
PEAK Technical Staffing, West Roxbury, MA
- Outlined decisions regarding process design, technical databases, qualification test and technical procedures.
- Handled materials issues.
- Assisted internal and external customers.
- Formulated data sheets and updated formulation records.
- Authorized design progression.
Bachelor’s Degree in Engineering, Great Basin College, Elko, NV