Hotel Security Guard Resume

Michael Warren

3730 Bird Spring Lane

Houston, TX 77077

(555)-555-5555

[email]

Job Objective Honest, talented and dedicated Hotel Security Guard seeking a job within your organization where I can play a major role in the execution of duties.

Highlights of Qualifications:

• Highly experienced in hotel security services
• Profound knowledge of customer service policies.
• Huge knowledge of security techniques
• Familiarity with operation of security devices such as locking systems and CCTV camera
• Amazing ability to adapt to changing environment
• Immense ability to work in flexible schedules
• Remarkable ability to work effectively with cross-functional teams
• Excellent verbal and written communication skills

Professional Experience:

Hotel Security Guard

Biltmore Hotel of Coral Gables, Houston, TX

August 2007 – Present

Responsibilities:

• Ensured safe environment for hotel employees and guests.
• Escorted Cashier during transportation of valuables.
• Protected guest’s luggage from theft and damages.
• Addressed all guest queries and complaints.
• Provided first-aid services when needed.
• Controlled crowd during busy times.
• Managed building maintenance operations.
• Assisted in development of energy reservation programs.

Hotel Security Guard

Davidson Hotels, Houston, TX

May 2004 – July 2007

Responsibilities:

• Handled emergency situations in an efficient manner.
• Addressed security concerns promptly.
• Investigated incidents and developed detailed incident reports.
• Patrolled hotel premises to detect any crimes.
• Ensured all employees follow security standards.
• Identified safety hazards and recommended appropriate measures.
• Controlled violent person without disturbing hotel operations.
• Determined safety violations and reported to Manager.

Education

Associate Degree in Security Management

Trinity Valley Community College, Athens, TX

Arnold Tillmon

842 Sunset Drive

Parkin, AR 72373

(555)-555-5555

[email]

Job Objective Searching for the opportunity to work as Hotel Security Guard by securing a position with growing firm.

Highlights of Qualifications:

• Huge experience in managing security of luxury hotels
• Familiarity with hotel policies and fire safety procedures
• Good understanding of guest’s service needs
• Ability to write incident reports and accident reports
• Ability to monitor investigations and ensure appropriate follow-up with guests
• Ability to carry, push or pull up to 40 lbs.
• Ability to interpret all verbal and written instructions

Professional Experience:

Hotel Security Officer

Pyramid Hotel Group, Parkin, AR

January 2007 – Present

Responsibilities:

• Coordinated with hotel guests, office and visitors and ensured good relations with security staff and other teams.
• Supervised and trained various security personnel in work.
• Analyzed security measures in complex, recommended improvements and changes as required.
• Maintained a log of all incidents in a chronological order.
• Prepared necessary reports and submitted it to managing director.
• Developed various safety programs and ensured reduction in guest incidents.
• Managed emergency situations and ensured safety from all hazards.
• Performed regular patrols inside and outside hotel premises and ensured safety.

Hotel Security Officer

Davidson Hotel Company, Parkin, AR

July 2002 – December 2007

Responsibilities:

• Managed and responded to all emergency requests.
• Ensured optimal security for guests and associated and ensured safety.
• Prepared reports of all activities prior to leaving hotel and provided emergency notifications to same.
• Maintained premium security at hotel premises at all times and a professional appearance.
• Monitored associated entering and leaving complex and ensured checking of all parcels taken from hotel.
• Coordinated with director of engineering and performed all clerical functions of security department.
• Facilitated restriction of entry for all unauthorized personnel.

Education

High School Diploma

Sugar-Salem High School, Sugar City, ID