Lobby Greeter Resume

Posted in Hospitality Resume Examples

Kaylene Puckett

3527 State Street

Detroit, MI 48213



Job Objective Lobby Greeter with exceptional knowledge looking for a job in your company.

Highlights of Qualifications:

  • Excellent experience in greeting guests coming to the lobby area of the hotel
  • Sound knowledge of locales and nearby attractions
  • Profound knowledge of maintaining knowledge of building layout
  • Ability to provide resolutions to every customer issue
  • Ability to maintain professional appearance and ensure effective judgement
  • Proficient in conversing with clients in English

Professional Experience:

Lobby Greeter

Caesars Palace, Detroit, MI

August 2012 – Present


  • Administered member transactions such as deposits and transfer payments.
  • Determined new member accounts for saving or retirement plans.
  • Assisted members as well as non-members in various account related queries.
  • Coordinated with clients and assisted to complete every loan and credit card applications.
  • Ensured compliance to Bank Secrecy Act and associate guidelines.
  • Developed and implemented to strategies to achieve objectives.

Lobby Greeter

Omni Hotels & Resorts, Detroit, MI

May 2009 – July 2012


  • Inspected lobby area on regular basis and ensured cleanliness always.
  • Greeted guests and directed them to the room according to standard protocols.
  • Monitored and provided answers for various queries regarding programs.
  • Coordinated with staff members for various emergency conditions that have threat on life and property.
  • Ensured there are no violations by hotel guests and maintained safety.
  • Monitored behaviour and prepared reports for any suspicious activities of guests within hotel.


Associate Degree in Hospitality

Bucks County Community College, Newtown, PA

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