Workers Compensation Investigator Resume

John Cantu
546 Sunset Drive
Harrison, AR 72601
(111)-649-6978
[email]

Job Objective To obtain the challenging position of Workers Compensation Investigator where my knowledge and experience can help company grow and excel.

Professional Experience:

Workers Compensation Investigator, August 2005 – Present
Travelers Indemnity Company, Harrison, AR

• Investigated injury claims related to an insured’s business to determine coverage.
• Managed the complete claim from start to finish.
• Determining if injury arose out of employment.
• Managed and drove assigned claims to conclusion.
• Referred claims to Unit Manager for assignment to a Case Manager.
• Conducted complete investigation of questionable claims, including timely 3-point contact.

Summary of Qualifications:

• Remarkable experience of handling Workers Compensation claims
• Sound knowledge of all policy, coverage and endorsement implications and AOE/COE issues
• Wide knowledge of legal and medical terminology regarding workers’ compensation and federal regulations
• Proficient with Proprietary Claims Management software and MS Office Suite
• Ability to compile and analyze data for administrative decisions
• Ability to learn and implement legal rules, procedures, concepts and terminology
• Ability to conducted basic arithmetical calculations
• Ability to handle general office equipment
• Ability to handle public in a tactful and courteous manner

Education

Bachelor’s Degree in Education, John Carroll University, University Heights, OH