Cisco IPT Engineer Resume

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Harry Haglund

3378 Breezewood Court

Wichita, KS 67202

(123) 451-3880

Email : [email]

Career Goal
To contribute effectively towards Organizational growth and development as a Cisco IPT Engineer owing to my skills in Cisco routers and switches, transcoding, IP Phone operation and Cisco Unified Communication Manager.
Technical Skills
High technical expertise in configuring and debugging routers:

  • Cisco 28xx
  • Cisco 38xx
  • Cisco 39xx

Operational knowledge of Cisco Switches:

  • Layer 2 and 3 switching
  • 802.1 q trunking

Solid understanding of voice and signaling protocols:

  • SCCP, H.323
  • G.711/ G.729

Proficient in administering telephony services utilizing:

  • SRST, ATAs
  • Conferencing, Digit Manipulation
  • VG224, VG248, Transcoding

Thorough with integrated service router platforms:

  • Cisco Unit Express
  • Cisco Unified Presence versions
  • Unity connections 8.x

Adroit with operating systems:

  • Windows 98/ 99/ 2000/ XP/ Vista
  • RedHat Ent
  • Linux, Fedora 6 & 7

Quick and brilliant with routing protocols:

  • Vsphere router

Outstanding capabilities to:

  • Implement clinical data protocols
  • Provide emergency onsite support
Relevant Experience
Cisco IPT Engineer

TGC Global Inc.

January 2012 – Present

Wichita, KS

  • Maintained system files relating to technical designs, network diagrams, financial models and project plans.
  • Performed installation, assembling, validation and component specifications for software engineering projects.
  • Developed system architectural structures, workflow designs and PACS solutions as per functional specifications.
  • Resolved complex inquiries and integration problems with support of engineering team staff.
  • Implemented Cisco solutions such as Cisco CUCM, Unity Connect and Cisco CCZ by collection of relevant information.
  • Responded to IPT engineering problems by detailed procedure of troubleshooting and diagnosis of IPT domain.
  • Provided technical and logical support services by interacting with third parties for applications such as Cisco TAC.
  • Supervised customer networks using testing services, design documentation and network management tools.
Cisco IPT Engineer

Xoriant Corporation

November 2010 – January 2012

Chicago, IL

  • Implemented strategies and plans relating to server management, consolidation and virtualization.
  • Improved functionality of midrange products by complete research and testing services.
  • Managed new system upgrades on individual server based Cisco IPT applications and UCCE infrastructure systems.
  • Coached and mentored low level technical staff with expertise and resources for server and capacity planning functions.
  • Participated in learning of new concepts relating to carrier industry services, relevant vendors and networks.
  • Executed usage of telephone systems such as call recording, reporting, management and work force management systems.
  • Coordinated with architecture and IPT engineering teams for evaluation and problem resolution of vendor Level 3 resources.
  • Resolved networking issues in IPT engineering applications by diagnosis and troubleshooting at Level 3.
Educational Background
Bachelor’s Degree in Computer Science

East Carolina University

August 2006 – May 2010

Greenville, NC

Professional Certification
Cisco Certified Internetworking Professional (CCIP)July 2010

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  • March 1, 2020Create Date
  • March 1, 2020Last Updated

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