MS Exchange Server Administrator Resume

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Keith Patterson 1607 Kelly Street Charlotte, NC 28202 (333) 308-4728 Email : [email]

Career Goal
To contribute my skills and expertise in switching, routing, TCP/ IP, MS Exchange, Outlook and PowerShell to help in increasing organizational effectiveness as MS Exchange Server Administrator.

Technical Skills

Strong knowledge of networking protocols:

TCP/ IP, DNS, FTP
DHCP, VPN, SMTP
POP3, VoIP

Proficient in Network Infrastructure and operations:

Ethernet
Routing
Switching

Thorough with virtualization technologies:

VMware ESX
VPN
Veritas Cluster server

High expertise in server administration:

Windows server NT/ 2000/ 2003
Exchange server 4.5/ 5.5
Active Directory AD

Solid understanding of software applications:

Lotus Notes Administration
MS office 2007/ 2010
Bloomberg, BARX

Skilled at utilizing operating systems:

Novell
MS DOS
Unix

Quick and brilliant with networking using:

Lotus Notes Domino server
Citrix, Zenworks
Secure ID

Vast capabilities to:

Effectively implement internet and intranet technologies
Identify and rectify queue issues

Relevant Experience

MS Exchange Server Administrator Timberhorn, LLC	January 2012 – Present Charlotte, NC

Assisted in implementation and support of security policies including data retention. Implemented procedures for monitoring, support and performance of Messaging Servers. Maintained detailed technical documentation of all systems and related training processes. Executed effective processes for administration and support services for Microsoft Exchange applications. Provided technical assistance for architecture and implementation of messaging services. Participated in understanding functionality of SMTP constructs and software products. Supported technical assistance for disaster recovery planning and testing functions. Coordinated with technical teams for management of systems backups and services.

MS Exchange Server Administrator GP Strategies Corporation	November 2010 – January 2012 Troy, MI

Participated in daily management and monitoring of Microsoft Exchange servers. Implemented procedures for data backup and restoration functions for all Exchange servers. Provided technical assistance for gathering of statistics information relating to performance levels and metrics. Assisted in monitoring capacity issues for Mailbox, SMTP Gateway and Hub servers. Formulated procedures for troubleshooting and resolution of issues relating to outage and performance. Evaluated event logs by techniques such as alerting and visual inspections. Supported technical team members in planning, tuning and configuration of MS Exchange architecture. Coordinated with technical teams for administration and support services of Active Directory and DNS replications.

Educational Background

Bachelor’s Degree in Computer Science

North Central University

August 2006 – May 2010

Minneapolis, MN

Professional Certification

Microsoft Certified IT Professional (MCITP): Enterprise Messaging Administrator

July 2010