Netscaler Specialist Resume

Posted in Information Technology Resume Examples
Sterling Scott
2348 Post Farm Road
Omaha, NE 68154
(111) 827-6514
Email : [email]

Career Goal
A talented Netscaler Specialist seeking to work in a friendly environment where I can freely contribute my skills in SCOM, Keynote and Solarwinds technologies
Technical Skills
Profound knowledge of administration tools:

  • Nagios
  • Infinera
  • CRM

Good knowledge of Citrix applications:

  • Citrix Metaframe XP
  • Citrix Provisioning Server
  • Citrix Web Interface

Solid understanding of Citrix systems:

  • Presentation Server
  • XenApp
  • XenDesktop

Agile and immaculate in software applications:

  • MS Clustering
  • Sun Virtual Box
  • eTrust Enterprise

Adept in CompTIA apps:

  • A+
  • Network +
  • Strata Green IT

Familiarity with Vmware apps:

  • VCA-Cloud

Quick and excellent in Dell components:

  • DSP
  • DCSE

Immense abilities to:

  • Work with Linux builds and VMware vCenter
  • Understand and use printers and shared performance
Relevant Experience
Netscaler Specialist
CenturyLink Technology Solutions
January 2012 – Present
Omaha, NE
  • Conducted client discussions regarding strategic options.
  • Prepared customer account plans and provided profile support services.
  • Maintained customer accounts and resolved customer issues.
  • Participated in all phases of issue management tasks.
  • Evaluated backlogs of open cases of existing customers.
  • Generated status reports to management on regular basis.
  • Assisted in problem analysis and isolation for enterprise users.
  • Documented customer problems and support based issues.
Netscaler Specialist
Fidelis Pro Solutions Inc
November 2010 – January 2012
San Jose, CA
  • Developed and managed security as per IT governing policies.
  • Analyzed and resolved issues relating to MPLS networks.
  • Formulated group policies for Citrix and Netscaler apps.
  • Modified and maintained authorization for smart cards and RSA.
  • Administered Citrix based appliances such as Access Gateway.
  • Resolved misconfigurations and configured load balancing of servers.
  • Supported Netscaler utilizing firewalls and content filtering devices.
  • Installed and managed SSL and VPN solutions for extranet connectivity.
Educational Background
Master’s Degree in Information Technology
North Central Kansas Technical College
August 2008 – May 2010
Beloit, KS

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