Team Leader Resume

Posted in Leader Resume Examples

David Dial

1602 Bryan Street

Elon College, NC 27244



Job Objective Self-motivated Team Leader seeking position with growing firm in which to put my excellent communications and Team Leader skills to work for company.

Summary of Qualifications:

  • Huge knowledge of customer care techniques and processes
  • Solid understanding of several voice-logging systems and tools
  • Ability to encourage, motivate and provide recognition
  • Ability to plan, set and achieve goals
  • Ability to share your knowledge and learning
  • Ability to analyze and influence people and process situations
  • Ability to prepare and monitor schedules and financial status
  • Excellent leadership, management and motivational skill

Work Experience:

Team Leader, August 2005 – Present

Invensys, Elon College, NC

  • Determined duties of all the members and the employees.
  • Conducted workshops and out forth business proposals and made presentations to demonstrate.
  • Managed household staff.
  • Coordinatedand communicated with the team members.
  • Analyzed issues related to project management and related programs.
  • Resolved issues and assisted clients.
  • Lead and managed team finance, marketing,and human relations.

Team Leader, May 2000 – July 2005

Telequest Communications, Elon College, NC

  • Created sense of ownership within the employees and resolved employee issues.
  • Encouraged, supported, and motivated team.
  • Monitored, organized, and coached team on a day-to-day basis.
  • Communicated the company’s purpose, core values, vision to the front employees.
  • Ensured that the employees follow their schedules properly.
  • Handled escalated calls, complaints, questions, and queries.


Bachelor’s Degree In Business, North Arkansas College, Harrison, AR

Master’s Degree In Administration, Johnson & Wales University, Providence, RI

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